Website Help and Frequently Asked Questions (FAQ)

Answer: The simple reason is for improved navigation and access to content. With more content on the site, and even more planned for the future, access to the content is enhanced with new drop-down menus, site search, and a sitemap. New local context menus on the left complement the drop-down menu across the top of each page.

Another benefit is that each page now has a unique address that shows up in the “address bar” area near the top of your browser window; this address can be used to refer people to a specific page on our website, for example in email, or on Facebook.

Answer: Individual pages can be printed using the browser’s “Print” function. On a few pages, there is a “Print” button that will bring up the Print menu. Also, pressing “Ctrl-P” (press the “Ctrl” key and the letter “P” simultaneously) is a shortcut that also brings up the Print menu. On our website, settings exist that will prevent the banner, menu areas, and footer from being printed; only the main content area of a page will be printed.

For some pages, there is a PDF version of the page available. The PDF format may produce a better printed page, but there are differences among browsers and systems that make it difficult to predict exactly how to deal with a PDF document; see the PDF help FAQ below for more information.

Answer: We have provided PDF versions of some web pages, especially those which are intended to be printed.

The PDF Format is a way to represent documents with the exact look of each page (fonts, margins, etc.). Making a document available on the Web in PDF format assures that the viewer will see the page exactly like the author intended, regardless of browser or operating system being used. A PDF document is also the easiest way to save a copy of a document on your own computer for later printing, by downloading the PDF document. To view or print a PDF document, your computer must have the right software installed; in most cases, this is the “Adobe Reader” software from Adobe Systems, the inventor of PDF; many computers come with this program pre-installed. Do not worry about installing Adobe Reader unless you have trouble viewing PDF documents; if you do need it, it is available from this Adobe site.

• To view the PDF version of a page, click the link for the PDF. The PDF document will open in a full window, ie without the website’s banner, menus, and footer.

While viewing a PDF document, you may print or download it using icons on the viewing screen.

• To directly save a copy of a PDF document on your own computer, you can put the mouse over the link to the document, right-click the mouse, and select “Save Target(/Link) As”; a dialog box will open asking where to save the file.

Answer: Links that can be clicked are underlined. When the mouse pointer is positioned over such a link, the underlining disappears, and there is a change in background color of the link text. We have tried to avoid underlining any other text on the website, for consistency and to avoid confusion.